The right of withdrawal governed by this form is reserved exclusively for private consumers (B2C) pursuant to Articles 52 et seq. of Italian Legislative Decree No. 206/2005 (Consumer Code). It does not apply to orders placed by legal entities, VAT-registered businesses, or individuals acting in the course of their professional or business activities (B2B). Purchases made in whole or in part using the Carta del Docente are also excluded, as no cash refund is provided for such purchases.
Enter the first name used for the order.
Enter the last name used for the order.
Use the order number from your order confirmation email.
We will send the confirmation of receipt to this address.